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Freelance service

Maintenance and technical support

General maintenance for websites, applications and backends through one-off work or monthly support.

  • Free initial assessment An initial conversation to clarify the most useful next step.
  • Direct communication You speak with the person analysing and building the work.
  • Clear ownership Code, accounts, access and handover are defined.

Problem and outcome

What changes with Maintenance and technical support

The scope is built around a real problem and a verifiable outcome, not a generic list of tasks.

Problems it solves

The website or application works, but it has accumulated errors, pending updates or changes that nobody fully owns.

Technical maintenance keeps a website or application secure, stable and easier to change after launch.

It can start with one incident, a technical tune-up or a monthly agreement. I keep the work visible and make clear what is included, what remains open and what depends on third parties.

Clear ownership of problems

Incidents stop bouncing between hosting, plugins, suppliers and the internal team without a clear next action.

Safer changes

I review backups, dependencies, delivery and critical journeys before applying updates or fixes.

Visible priorities

We separate urgent work, accumulated risk and optional improvements so the first investment goes where it matters.

Guide price

What determines the price of Maintenance and technical support

Three ways to start depending on the size of the need. Prices are indicative and final scope is agreed after the initial assessment.

One-off intervention

A quick review to locate an incident or risk and leave a clear next step.

From

€90

+ VAT

What is included

  • Diagnosis of the symptom and environment.
  • A bounded fix or containment measure.
  • Notes with risks and next priorities.

Boundary: This is not a full audit and cannot guarantee a fix for third-party failures.

Ask about this intervention

Monthly support

A prioritized maintenance and improvement queue with direct follow-up.

From

€69 /month

+ VAT

What is included

  • Regular review of incidents and updates.
  • Minor fixes within the agreed capacity.
  • A summary of work, risks and next priorities.

Boundary: This does not include 24/7 availability or immediate response unless agreed separately.

Ask about monthly support

Service scope

What a Maintenance and technical support project includes

Final pricing depends on scope, integrations and project state. If it does not fit, I will say so before estimating.

Work included according to scope

  • Diagnosis and correction of bounded incidents.
  • Dependency, plugin and version updates with checks.
  • Performance, stability, logging and delivery improvements.
  • A prioritized queue of small changes and documented risks.

Boundaries we put in writing

  • This is not a full audit and cannot guarantee a fix for third-party failures.
  • This does not include rewrites, new functional areas or out-of-hours response.
  • This does not include 24/7 availability or immediate response unless agreed separately.

Process

How I deliver Maintenance and technical support

I work from frontend through backend and delivery, so I can follow a problem across several layers.

  1. Collect the symptom, context, access and actual impact.

  2. Separate urgency from accumulated debt and agree the first block.

  3. Apply changes with backups, tests or a rollback path proportionate to the risk.

  4. Close with completed work, open items and the next priority.

Related proof

Experience relevant to Maintenance and technical support

I write about backend work, tools, automation and practical decisions while building software.

FAQ

Questions before hiring Maintenance and technical support

Does support include out-of-hours incidents?

Not by default. Monthly support covers agreed capacity and priorities, not 24/7 availability or immediate response.

Can you maintain a website or application you did not build?

Yes, provided I can review the codebase, access and current state before committing to a scope. The initial intervention usually provides that context.

Contact

Does this fit your project?

Tell me what you want to build, what you have now and what outcome you need. If it fits, I’ll suggest a clear next step.

Before you close this

Does Maintenance and technical support fit what you need?

Share the context. I will tell you clearly whether I can help and what the most sensible next step would be.

  • No commitment
  • Direct reply